Shipping and Returns
๐ Shipping & Returns Policy
Effective Date: May 22, 2025
Store Name: AT Stores LLC
Website: www.atstores.click
Address: 3390 Peachtree Road NE, Suite 320, Atlanta, GA, 30326, USA
Email: info@atstores.click
Phone: +1 (770) 802-5580
๐ฆ Shipping Policy
Shipping Locations:
We currently ship across the United States. We do not ship internationally at this time.
Processing Time:
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Time:
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Standard Shipping: 3-7 business days
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Expedited Shipping (if available): 1-3 business days
Please note: Shipping times may vary slightly due to high demand or carrier delays.
Shipping Charges:
Shipping costs are calculated at checkout based on your location and selected shipping method. Occasionally, we may offer free shipping promotions.
Order Tracking:
Once your order has shipped, you will receive a tracking number via email. You can track your package in real-time through the carrier’s website.
๐ Returns & Exchanges
Return Window:
If youโre not completely satisfied with your purchase, you may return most items within 14 days of receiving them.
Return Conditions:
To be eligible for a return:
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The item must be unused and in original condition
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It must be in the original packaging
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Proof of purchase (receipt or order confirmation) is required
Non-returnable items:
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Gift cards
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Clearance or final sale items
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Items worn or damaged by the customer
Return Process:
To initiate a return, contact us at info@atstores.click with your order number and reason for return. Weโll provide instructions and a return shipping label (if applicable).
Refunds:
Once we receive and inspect the returned item, weโll process your refund within 3โ5 business days to your original payment method. Shipping charges are non-refundable.
Exchanges:
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, email us at info@atstores.click.
โ Damaged or Incorrect Orders
If you received a damaged or incorrect item, please contact us within 48 hours of delivery. Weโll take care of it immediately โ either through a replacement or full refund.
๐ฉ Questions?
For more information or assistance, reach out to our support team:
AT Stores LLC
๐ 3390 Peachtree Road NE, Suite 320, Atlanta, GA, 30326, USA
๐ง info@atstores.click
๐ +1 (770) 802-5580